Returns and Refunds
2.Returns and Refunds
Babyjart accepts (from end customers) returns for refunds or product exchanges only if the products have no signs of use and if the labels and tags are in their original place. . Products can be returned within 14 days of receipt of goods.
We encourage you to send us your return via a courier company,, making sure to choose a courier company that can give you a shipment tracking service. Shipping costs for returned goods are your responsibility.
Returns to be sent to the following address:
Baby J-Art,
via Kennedy, 100
39055 Laives (BZ)
Please kindly enclose a copy of your receipt with order number e and the return form completed indicating whether you prefer an exchange or a voucher.
Important: : in order to be able to process the return, we ask you to add your name, address, order number, phone reference, the way you prefer to carry out the return.
In the event that we are unable to do a merchandise exchange, we hold the option to send a voucher.